Refund policy
Return Policy for THE FEEDZ.
We are committed to ensuring your satisfaction with The Feedz. If you’re not fully satisfied with your purchase, our 7-day return policy allows you to request a return within 7 days of receiving your item.
Eligibility for Returns
To qualify for a return:
- - The item must be unopened, unused, and in its original condition with all packaging intact.
- - You must provide a valid receipt or proof of purchase.
How to Initiate a Return
For USA:
Contact us at support@thevitalyz.shop to initiate your return. Once approved, ship the item to:
4838 Crazy Horse Lane, Westerville Ohio 43081, United States
Once your request is approved, we will provide a return shipping label and detailed instructions. Items sent back without prior approval will not be accepted.
Damages or Defective Items
Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us immediately to resolve the issue.
Non-Returnable Items
We cannot accept returns for:
- - Opened or used items.
- - Sale or promotional items.
- - Gift cards.
Exchanges
If you need a replacement, return the item as per our policy and place a new order for the desired product.
Refunds
Refunds will be processed after we inspect and approve the returned item. Approved refunds will be issued to your original payment method within 3 business days. If you have not received your refund after 5 business days, contact us at support@thevitalyz.shop
For any questions or assistance, our support team is here to help. Thank you for choosing The Vitalyz !