Refund policy

Return Policy for THE FEEDZ.

We are committed to ensuring your satisfaction with The Feedz. If you’re not fully satisfied with your purchase, our 7-day return policy allows you to request a return within 7 days of receiving your item. 

Eligibility for Returns 

To qualify for a return: 

  • - The item must be unopened, unused, and in its original condition with all packaging intact. 
  • - You must provide a valid receipt or proof of purchase. 

How to Initiate a Return

 For USA: 

Contact us at support@thevitalyz.shop to initiate your return. Once approved, ship the item to: 

           4838 Crazy Horse Lane, Westerville Ohio 43081, United States

Once your request is approved, we will provide a return shipping label and detailed instructions. Items sent back without prior approval will not be accepted. 

 Damages or Defective Items

Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us immediately to resolve the issue. 

Non-Returnable Items

We cannot accept returns for: 

  • - Opened or used items. 
  • - Sale or promotional items. 
  • - Gift cards. 

Exchanges 

If you need a replacement, return the item as per our policy and place a new order for the desired product. 

Refunds 

Refunds will be processed after we inspect and approve the returned item. Approved refunds will be issued to your original payment method within 3 business days. If you have not received your refund after 5 business days, contact us at support@thevitalyz.shop

For any questions or assistance, our support team is here to help. Thank you for choosing The Vitalyz !